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Privacy Policy

Last Updated: December 17, 2015

The following Privacy Policies (hereinafter “Policy” or “Policies”) apply to both a Visitor’s use of the Travel Planners International.com web pages (hereinafter “Website”), as well as use by Authorized Users who have access to the content and features therein. The terms “you” or “your” refer to the individuals using the Website.  The terms “we”, “our” or “us” refer to Travel Planners International, Inc. (“TPI”).

These policies may be amended by us from time to time to reflect changes and additions we may make.  Please check back for the most current version before relying on any of the provisions in this privacy policy. This privacy policy is a legally binding agreement between you and TPI.

I. Privacy Policies Applicable Only To Visitors

Visitors (meaning anyone who has not been issued Access Credentials in the form of a user name and password) are welcome to use the open access portions of the Website.

BY ACCESSING OR USING THE PORTIONS OF THIS WEBSITE OPEN TO VISITORS, YOU REPRESENT AND ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE POLICIES. YOU ACKNOWLEDGE THAT THESE POLICIES CONSTITUTE AN AGREEMENT BETWEEN YOU AND US, EVEN THOUGH IT IS ELECTRONIC AND IS NOT PHYSICALLY SIGNED BY EITHER OF THE PARTIES. IF YOU DO NOT AGREE TO ALL OF THESE POLICIES, THEN DO NOT ACCESS THE WEBSITE OR USE THE SERVICES OR CONTENT.

Your privacy is important to us. In this Privacy Policy, we will share with you the type of information we gather and how we may use that information on our Website.

Collection And Use Of Information

When you visit the Website, we may collect the IP address of the device that is making the connection to the Website.  We may retain this information to assist us in analyzing the behavior of Visitors as they experience our Website, to resolve problems with our network, and to administer the Website. We may also collect the following types of information provided by your device: (i) The browsing behavior of your device, as determined by tracking your IP address to certain domain names, (ii) documents downloaded by the IP address associated with your device; and (iii) other anonymous information regarding the behavior of your device on our Website.

Cookies

A cookie is small data file that is transferred to the cookie file of the web browser you are using to access our website so that we can remember who you are.  We utilize “session” cookies to understand how visitors use our site and to help us improve the structure of our website. We cannot personally identify visitors in this way, and session cookies are deleted from your computer when you log off and close your browser. We also use “persistent” cookies to save your login information for future logins, store your Personal Information to more quickly and easily enable you to process transactions and to receive information from us about the services we offer on our web site in order to make your experience with us more convenient and personal. We, our affiliates and third parties may use these cookies and similar technologies for security purposes, and the delivery to you of products, services and advertising.

We may also collect information using web beacons and other similar technologies. Web beacons are electronic images that may be used in our services or emails. We may use web beacons to count visits, understand usage and advertising campaign effectiveness, and determine whether an email has been opened and acted upon.

However, you always have a choice with regard to cookies. You can modify your web browser preferences to allow you to accept or reject all cookies or to notify you when a cookie is set. However, if you choose to reject all cookies, you may be unable to use certain areas of the Website. Please consult your browser instructions for information on how to modify your choices about cookies. Finally, you may delete any existing cookies manually from the hard drive of your device.

Third-Party Content and Links to Third-Party Sites

We may allow third-parties to display advertisements or other content on the Website.  These third parties may also use cookies other technologies each time you view or click on or through their advertisements or content.  If you only view the web pages of the Website on which the advertisements appear, no third-party cookies or other technologies will be placed on your computer; you will need to specifically interact with that advertisement or content to trigger them. As with the cookies and similar technologies used by TPI itself, these third parties may be able to compile information about where you, or others who are using your computer, viewed or clicked on the advertisements or content they display, but none of this information will be associated by us with any of your personal information.

Please note that we have no access to or control over the cookies or other tracking technologies third-parties may place on your computer.  This Privacy Policy applies to the use of cookies by TPI only, and does not apply to the use of cookies or other tracking technologies by any of the third-parties.

Children’s Privacy

TPI has not designed the Website for, and does not intend for the Website to be used by, anyone under age 13. Please do not provide Personal Information to TPI if you are under age 13.

Changes to this Privacy Policy

TPI may modify this Policy, in whole or in part, at any time. We will notify you about material changes to this Policy by posting the changed terms on our Website. Any such change will be effective immediately, unless we specify otherwise.

Security

We take the need to protect your Personal Information seriously and we make commercially reasonable efforts to prevent unauthorized access, use, alteration, or disclosure. However, we cannot guarantee that our security measures are able to completely prevent unauthorized third parties from obtaining and using your personal information for improper purposes.

Questions

Please contact us if you have any questions about TPI’s privacy policy or other legal guidelines at marketing@tpionline.com.

Cross-Border Data Transmission

TPI is headquartered in the United States of America (“USA”) and all of our primary data storage and processing facilities are in that country. If you are accessing the Website from another country, please note that all data we collect will be transmitted outside of your country and into the USA, where it will reside and be processed.  In addition, your data may pass through or be temporarily stored or processed in countries beyond your country and the USA. By continuing to access this Website, you explicitly consent to have your data so transmitted and stored.

II. Privacy Policies Applicable To Agency Members and Other Authorized Users.

This portion of the Privacy Policy is applicable only to the features on the Website that are available to our Member Agencies, preferred travel suppliers, and any others who have been provided Access Credentials that allow them to use this portion of the Website. The Policies stated below are in addition to the Policies stated above for Visitors, which fully apply as if set forth in this section. This Privacy Policy is intended to describe for you our treatment of Personal Information (defined below) that you may provide to us as an Authorized User of our services via the Website.

By accepting the Terms of Use through the registration process, you agree to be contractually bound by these Policies. Please note that references in this Policy to affiliates, affiliated sites, network affiliates, marketing affiliates, affiliated advertisers, and the like refer to unrelated, third-party companies and websites that are not owned or controlled by TPI, although in some cases TPI may have a contractual relationship with such third party.

Information collected by Member Agencies and Other Third-Parties

In order for TPI to provide certain services to its Member Agencies, some Member Agencies may provide TPI with information, which may include their clients’ Personal Information. “Personal Information” is information that can identify you and may include some or all of the following:  (i) your first and last name, (ii) home or other physical address, (iii) email address, and (iv) telephone number. We also may request information about your clients’ travel interests and preferences, marketing and contact preferences, and information concerning the clients’ Member Agency, if applicable.

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOU HAVE OBTAINED WRITTEN CONSENT FROM YOUR CLIENTS, AND ANY OF THEIR AFFILIATES IF APPLICABLE, THAT PERMITS US TO COLLECT, SELL, OR SHARE ANY PERSONAL INFORMATION YOU PROVIDE TO US IN ACCORDANCE WITH THIS POLICY. IN ADDITION, YOU GIVE TPI CONSENT TO AND TPI MAY SHARE SUCH PERSONAL INFORMATION WITH ANY THIRD PARTIES WITHOUT LIMITATION; PROVIDED HOWEVER, WE DO NOT SHARE PERSONAL INFORMATION WITH OTHERS IN ANY MANNER THAT WOULD BREACH ANY WRITTEN AGREEMENT BETWEEN TPI AND A THIRD PARTY THAT INCLUDES OBLIGATIONS CONCERNING THE NON-DISCLOSURE OF CONFIDENTIAL CONSUMER INFORMATION.

Referral Services. If you choose to use our referral service to tell a friend about our Website or travel offers on our Website, we may ask you for your friend’s name, email address or other contact information.  It is your responsibility to obtain consent from your friend to provide his/her information to us.  We may automatically send your friend a one-time email inviting him or her to visit the Website. We store this information for the sole purpose of sending this one-time email and for tracking the success of our referral program. Your friend may contact us at 1-800-741-7245 or marketing@tpionline.com to request that we remove this information from our database.

Advertising and Remarketing.

We may affiliate with third party ad networks, including Google, to either display advertising on our Website or to manage our advertising on other sites. Our ad network affiliates may use cookies and Web beacons to collect non-personally identifiable information about your activities on this and other sites to provide you targeted advertising based upon your interests. We will market or advertise our travel related services to those users of third party’s Website who have previously visited any of our affiliated sites. This is called “Remarketing”.  Generally, advertisements that are part of our remarketing campaigns will be focused on our travel related services. If you wish to not have this information used for the purpose of serving you targeted ads or remarketing, you may opt-out by clicking here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

Security of Information

We take the need to protect Personal Information seriously and we make commercially reasonable efforts to prevent unauthorized access, use, alteration, or disclosure. However, we cannot guarantee that our security measures are able to completely prevent unauthorized third parties from obtaining and using your personal information for improper purposes.  You must keep secret any user name or password which is registered in connection with your use of the Website.  However, electronic communication may not be secure.  Please be aware of this inherent risk when requesting information or sending Personal Information to us via this Website or other electronic communication (including email, fax, and voice mail).  TPI MAKES NO WARRANTIES AS TO THE SECURITY OF YOUR ELECTRONIC COMMUNICATIONS, OR THAT THIRD PARTIES WILL NOT GAIN UNAUTHORIZED ACCESS TO OR MONITOR YOUR COMPUTER OR ELECTRONIC COMMUNICATIONS.

Questions?  If you have any questions or concerns about this Policy or the way we collect and use your Personal Information, please feel free to call us at 1-800-741-7245 or write to us at marketing@tpionline.com.  Your privacy is of the utmost importance to TPI, and we welcome your feedback.