skip to Main Content

Hey there, future Rockstar! Give us a call now to get started: 1-800-730-6392

We’re Obsessed with Your Success

What’s Up with Us

Here at Travel Planners International, we spend our days and nights dreaming of ways we can make our family of passionate, sleep-deprived, ROCKSTAR advisors so happy and profitable, they go to bed at night yelling, “NAILED IT!” We’re just a group of fun, good-looking people with a passion for making your travel agency business a thriving success. Our core values make partnering with us an enjoyable and rewarding experience.

  • Mission Statement – Our mission is to provide all of the tools, support, and fulfillment services to assist each of our travel partners to be the most knowledgeable, efficient, competitive, and profitable leisure and corporate sellers in the travel industry.
  • Vision Statement – Our vision is to be unrivaled in the travel industry by continuously developing new business relationships and opportunities.
  • Values Statement – These are the words we live by:
    • Integrity: We are committed to honesty, loyalty, and a high standard of ethical conduct.
    • Customer-Focused: We provide the highest level of customer service to our agents, their customers, and our preferred suppliers.
    • Results-Orientated: We believe our success depends on our leadership and management teams’ abilities to focus and execute missions on schedule.
    • Teamwork: We build and maintain long-term, professional, win-win relationships with our employees, agents, preferred suppliers, and all our business partners to achieve mutual success.
    • Excellence: We are a high-performance organization, committed to staying focused on total customer satisfaction. We continuously analyze our processes and ourselves to become the best of the best.
    • Innovative: We are always developing and implementing cutting-edge technologies for our agents and preferred suppliers.

We’re a Team of Fun, Fierce, and Friendly Folks

Here at TPI, we take building your business seriously, but we do it while having fun too. Our team of dedicated office staff spends their days drinking coffee and getting things done for YOU. Partner with us, and we’ll be a force to be reckoned with together.

Ken Gagliano
President
Tony Gagliano Jr.
COO / Executive Vice President
Erwing Hernandez
Senior Vice President
Jenn Lee
Vice President | Industry Engagement & Support
Pam Scott
Vice President | Sales & Marketing
Dennis Aguilar
Director of Finance
Reyna Pagan
Director of Operations
Joanita Lewis
Accounting Manager
Sylvia Alvarez
Agent Support Manager
Iria Esposito
Air/Car/Hotel Manager
Louis Velazquez
Creative Service Manager
Debbie Mitchell
Events Manager
Achilles Ballestas
IT Manager
Elisabeth McGuire
Marketing Manager
Jennifer Freeman
Assistant Marketing Manager
Amelia Rodriguez
Amelia Rodriguez
Human Resource Generalist
Tammy Roan
Tammy Roan
Travel Career Consultant
Luis De Jesus
Accounting Supervisor
Sandraliz Orta
Accounting Specialist
Kyle Parkerson
Accounting Specialist
Linette Fuenmayor
Accounting Specialist
Nina Melendez
Accounting Specialist
Alex Gonzalez
Alex Gonzalez
Agent Support Specialist
Corey Thorne
Corey Thorne
Agent Support Specialist
Kalista Rivera
Agent Support Specialist
Katherine Moraes
Agent Support Specialist
Ricardo Vallee
Air/Car/Hotel Supervisor
Ana Gomez
Air/Car/Hotel Specialist
Kim Becker
Creative Marketing Specialist
Paula Jeffery
Multi Media Specialist
Nodar Revazishvili
Education Specialist
Patrick Williams-Thiele
Education Content Developer
Erick Tavares
Events Coordinator
Dexter Taylor
Web Developer
Ryan Ranahan
Senior Marketing Strategist
Dimitry Freeman
Email Marketing Specialist
Laurie May
Onboarding Specialist
Wendy Shilling
Partner Relations Lead
Joao Lico
Partner Relations Coordinator

Success: The Proof is in Our Numbers

380

Preferred Supplier Relationships

$20

Million Paid in Commission Last Year

13K+

Experiences Booked Last Year

372

Years of Combined Staff Experience

What We Do for You is What Sets Us Apart

Resources

Because we are a member of our incredible Consortia, Signature Travel Network, you have access to supplier marketing and promotional materials that may be hard to come by otherwise. You also get to double-dip in any exclusive deals because you get our Host Agency benefits and our Consortia benefits. In the end, you get more, more, MORE when you are a part of our family.

Why Host Agencies Are the Bomb

Technology

We provide our Travel Planners International Rockstars with the latest and greatest technology to keep your business running smoothly and easily. Through your Agent Portal, you’ll be able to email clients, access marketing materials, complete all your bookings, and keep tabs on your accounting. Keeping you organized and productive makes you happier and more successful, and that’s awesome.

Community

We believe the collective brainpower and experienced knowledge of our family of Rockstars is one of our most valuable assets. Our fun, family atmosphere in the office, at events, and online is unmatched anywhere else. When you become a TPI Family member, you are adopted into a successful, driven, hard-working, group of passionate small business owners who love what they do.

Sounds Great, I Want to Know More

Local Meetups

We connect you with other local Travel Planners International agents in your area at a coffee shop, restaurant, wine bar, or wherever where you can talk face to face with people just like you. Led by one of our local TPI Advocates, these small, informal meetings hook you up with Preferred Suppliers who are looking to connect with some of our Rockstars as they swing through the area.

Find a Local Meetup

Philanthropy

Impact has been part of our foundation since Anthony and Marietta Gagliano founded Travel Planners International in 1988. It is in our blood to serve others; to give back to those in need of our time, talent, and treasures. This is why we lead by example and combine our efforts leading philanthropic organizations to impact the quality of travel for everyone who experiences the world through travel. We strive to inspire others to also give back to organizations that share their values.

See our Philanthropy
A travel agent looking happy set in duotone blue

Our Partners

Allianz
Ama Waterways
American Society of Travel Advisors
Avanti
Carnival Cruise Lines
Celebrity Cruise Logo
Delta Vacations
Disney Destinations
Signature Travel Network
Holland America
Norwegian Cruise Line
Princess Cruises
Royal Caribbean International
Sandals Beaches
Vacation Express
ALG Vacations
Headshot of Theresa Chu-Bermudez on chair
Joining TPI has been one of the best decisions I could have made for my business.

Rockstar Success Stories

I've worked incredibly hard to get to where I am today, and it's nice to know I have a company like TPI supporting me as I continue to make my place in the travel industry.

Theresa Chu-Bermudez
Get Out Custom Travels

See More Success Stories